Build merchant payment infrastructure with Yera Connect

About the Role

Key Responsibilities

• Speak with merchants and explain how Yera Connect works.
• Help merchants understand payment links, hosted checkout, WooCommerce, and API integrations.
• Guide merchants through onboarding and account setup.
• Collect merchant information and route technical questions to the right team.
• Follow up with leads and help merchants move from interest to activation.
• Share merchant feedback with the product and growth teams.
• Help prepare simple onboarding guides and support materials.

Requirements

• Strong communication skills.
• Experience in sales, customer support, fintech, e-commerce, SaaS, or merchant services.
• Ability to explain technical products in simple language.
• Good written and spoken English.
• Organized, reliable, and comfortable speaking with business owners.
• Comfortable using CRM, email, and online communication tools.

Nice to Have

• Experience with digital payments, payment processors, WooCommerce, Shopify, or SaaS platforms.
• Experience managing merchant relationships.
• Previous startup or fintech experience.
• Additional languages are a plus.

What You Will Work On

• Merchant onboarding calls.
• Product explanation.
• Merchant activation.
• Feedback collection.
• Onboarding documentation.
• Support handover to the technical team.

Growth Opportunity

About the Role

Key Responsibilities

• Manage Yera Connect social media accounts across LinkedIn, Facebook, Instagram, X/Twitter, TikTok, WhatsApp, and other relevant platforms.
• Create and publish professional content that explains Yera Connect, merchant payments, digital payments, hosted checkout, payment links, and fintech solutions.
• Develop weekly and monthly content calendars for social media posts, product updates, educational content, founder updates, hiring posts, and merchant-focused campaigns.
• Write clear captions, short posts, community updates, and simple educational content for business owners and online merchants.
• Design or coordinate simple graphics, flyers, banners, and social media visuals using tools such as Canva or similar design platforms.
• Repurpose website content, product features, blog ideas, and company updates into short social media content.
• Engage with followers, reply to comments, respond to messages, and direct serious business inquiries to the founder or business development team.
• Join and manage relevant online communities, business groups, fintech groups, e-commerce groups, and merchant communities.
• Help build awareness for Yera Connect among online merchants, freelancers, agencies, digital businesses, and payment industry stakeholders.
• Support product launch campaigns, partnership announcements, feature updates, and merchant onboarding campaigns.
• Monitor trends in fintech, digital payments, merchant tools, and e-commerce.
• Track social media performance, including follower growth, post engagement, reach, impressions, comments, shares, and inbound leads.
• Prepare simple weekly reports showing what was posted, what performed well, community feedback, and suggested improvements.
• Protect Yera Connect brand image by keeping communication professional, clear, respectful, and consistent.
• Work with the founder to improve messaging, content ideas, brand tone, and community strategy.

Requirements

• Strong written English communication skills.
• French is an added advantage.
• Experience or strong interest in social media management, digital marketing, community management, fintech, payments, SaaS, or online business.
• Ability to write simple, clear, and professional social media content.
• Good understanding of platforms such as LinkedIn, Facebook, Instagram, TikTok, X/Twitter, WhatsApp, and online groups.
• Basic design skills using Canva or similar tools.
• Ability to create content that looks clean, modern, and professional.
• Organized and able to plan posts, track content, manage replies, and report performance.
• Comfortable learning about fintech, digital payments, merchant checkout, and smart payment routing.
• Able to work remotely and communicate clearly with the team.
• Must have access to a laptop, stable internet, email, and basic online work tools.
• Professional, honest, proactive, reliable, and willing to learn.

Nice to Have

• Previous experience managing social media pages for a startup, fintech company, SaaS company, agency, or online business.
• Experience creating content for LinkedIn, Instagram, Facebook, TikTok, and WhatsApp communities.
• Experience using Canva, CapCut, Buffer, Later, Meta Business Suite, Notion, Google Workspace, or similar tools.
• Basic understanding of fintech, digital payments, wallets, merchant services, or e-commerce.
• Ability to create short videos, reels, TikToks, and simple explainer content.
• Experience growing online communities or managing business groups.
• Ability to turn complex topics into simple content that merchants and business owners can understand.
• Knowledge of hashtags, social media trends, content scheduling, and engagement strategies.
• Previous experience running or supporting paid social media campaigns is an advantage.

What You Will Work On

• Social media content planning.
• Daily and weekly social media posts.
• Merchant education content.
• Fintech and payment explainer posts.
• Yera Connect brand awareness campaigns.
• Community engagement and message responses.
• WhatsApp, Facebook, LinkedIn, and Instagram community growth.
• Hiring and partnership announcement posts.
• Product launch content.
• Founder updates and company storytelling.
• Simple Canva designs and content templates.
• Social media performance tracking and reporting.

First 60-Day Target

• Set up or improve all key social media profiles with professional bios, banners, descriptions, and contact information.
• Create a clear content calendar for LinkedIn, Facebook, Instagram, TikTok, X/Twitter, and WhatsApp.
• Publish consistent weekly content about Yera Connect, fintech payments, merchant solutions, digital checkout, and digital business growth.
• Create reusable Canva templates for job posts, product posts, educational posts, partnership posts, and company updates.
• Grow brand visibility and engagement across key platforms.
• Join relevant online communities where merchants, fintech professionals, agencies, and business owners are active.
• Help generate early interest from merchants, partners, and potential job candidates.
• Prepare weekly reports showing content posted, audience growth, engagement, messages received, and suggested next steps.

Content Examples You May Create

• What is Yera Connect?
• How digital payments can help online merchants.
• Why merchants need better checkout options.
• Digital checkout explained simply.
• Benefits of payment orchestration for digital businesses.
• Yera Connect is hiring.
• Merchant payment problems we are solving.
• How payment links can help small businesses.
• Why fintech partnerships matter.
• Founder updates and company progress.

Growth Opportunity

Work Type

Compensation

How to Apply

• A short introduction about themselves.
• Their experience in social media, content creation, digital marketing, community management, fintech, SaaS, or online business.
• Links to social media pages, posts, designs, videos, or campaigns they have managed or created.
• Their CV, resume, or LinkedIn profile.
• A short explanation of why they believe they can help Yera Connect grow online.

Application Subject

About the Role

Key Responsibilities

• Research and build a list of potential fintech partners, payment providers, wallets, merchant platforms, agencies, and e-commerce businesses.
• Contact companies through email, LinkedIn, websites, WhatsApp, and other professional channels.
• Explain Yera Connect clearly and professionally to potential partners, providers, merchants, and ecosystem stakeholders.
• Prepare and send partnership emails, introduction messages, follow-up messages, proposals, and business documents.
• Help book meetings, demos, and partnership calls with providers, merchants, and business partners.
• Follow up with companies consistently until there is a clear response or next step.
• Support Yera Connect with provider partnership applications, business questionnaires, onboarding requests, and approval processes.
• Identify online merchants, agencies, freelancers, and digital businesses that may want to test Yera Connect checkout, payment links, or merchant tools.
• Keep a clear record of all leads, contacted companies, replies, follow-ups, meeting notes, and next steps.
• Share market feedback, partner feedback, merchant objections, and growth opportunities with the founder and product team.
• Support the founder with partnership documents, pitch decks, sales materials, business presentations, and outreach campaigns.
• Help create a structured partnership and merchant pipeline for Yera Connect.

Requirements

• Strong written and spoken English.
• French is an added advantage.
• Experience or strong interest in business development, partnerships, fintech, payments, SaaS, merchant services, or B2B sales.
• Ability to explain a technology product in simple and professional language.
• Strong communication, negotiation, and relationship-building skills.
• Comfortable contacting companies, business owners, founders, agencies, and partner teams.
• Organized and able to track leads, replies, follow-ups, and next steps.
• Self-motivated, proactive, honest, and reliable.
• Able to work remotely and communicate clearly with the team.
• Must have access to a laptop, stable internet, email, and basic online work tools.
• Comfortable using tools such as Gmail, Google Sheets, Google Docs, LinkedIn, WhatsApp, and basic CRM or lead tracking tools.

Nice to Have

• Experience in fintech, payments, banking, e-commerce, SaaS, or merchant acquisition.
• Existing network of merchants, agencies, fintech companies, or business owners.
• Experience contacting companies through LinkedIn, email, or cold outreach.
• Experience booking demos, sales calls, or partnership calls.
• Experience with CRM tools, Google Workspace, Notion, or lead tracking spreadsheets.
• Understanding of payment links, hosted checkout, digital settlement flows, wallets, or merchant dashboards.
• Previous startup experience.
• Ability to work with performance-based bonuses or commission.

What You Will Work On

• Provider partnership outreach.
• Fintech and payment company research.
• Merchant and agency lead generation.
• Partnership email campaigns.
• Follow-up and meeting booking.
• Provider application support.
• Merchant pilot conversations.
• Partnership pipeline tracking.
• Business presentations and pitch materials.
• Market feedback and growth reporting.

First 60-Day Target

• Build a serious list of potential provider, partner, and merchant leads.
• Contact fintech companies, payment providers, wallets, agencies, and online merchants.
• Book qualified partnership calls or merchant conversations.
• Help identify merchants interested in testing Yera Connect.
• Support provider approval and partnership application processes.
• Create a clear partnership and merchant pipeline that the company can continue using.

Growth Opportunity

Compensation

How to Apply

• A short introduction about themselves.
• Their experience in business development, fintech, payments, SaaS, sales, or partnerships.
• Any past work with merchants, payment companies, agencies, fintech companies, or technology businesses.
• Their CV, resume, or LinkedIn profile.
• A short explanation of why they believe they can help Yera Connect grow.

Application Subject

About the Role

Key Responsibilities

• Improve Yera Connect frontend pages and UI components.
• Build and refine hosted checkout and payment link experiences.
• Support dashboard improvements for merchants.
• Integrate APIs and payment confirmation flows where needed.
• Work with reusable components and clean code structure.
• Improve responsive design across mobile and desktop.
• Fix bugs and support product iteration.

Requirements

• Experience with modern frontend development.
• Strong understanding of React, Next.js, TypeScript, or a similar stack.
• Good UI and UX implementation skills.
• Ability to build responsive layouts.
• Experience working with APIs.
• Clean, organized coding style.
• Ability to follow design references and improve execution quality.

Nice to Have

• Experience with fintech, payments, payment confirmations, dashboards, or checkout flows.
• Experience with Tailwind CSS or similar styling systems.
• Experience with WooCommerce or merchant tools.
• Backend and API experience.

What You Will Work On

• Checkout UI.
• Merchant dashboard screens.
• Payment links.
• Provider integrations.
• Payment confirmation flow tooling.
• Public website polish.

Growth Opportunity

About the Role

Key Responsibilities

• Help merchants and developers with integration questions.
• Explain API, payment confirmation, hosted checkout, and payment link setup.
• Review common technical issues and guide users to solutions.
• Create simple help articles and integration notes.
• Escalate complex engineering issues to the product team.
• Test checkout flows and report bugs.
• Support documentation improvements.

Requirements

• Strong technical communication skills.
• Basic understanding of APIs, payment confirmations, and web applications.
• Ability to explain technical topics clearly.
• Organized and patient with support requests.
• Good written English.
• Comfortable testing flows and documenting issues.

Nice to Have

• Experience with fintech, payments, WooCommerce, or SaaS tools.
• Experience with Postman, API docs, or developer support.
• Basic frontend or backend development knowledge.
• Experience writing technical documentation.

What You Will Work On

• Merchant and developer support.
• Integration troubleshooting.
• Payment confirmation setup guidance.
• Help article drafts.
• Checkout flow testing.
• Documentation feedback.

Growth Opportunity

About the Role

Key Responsibilities

• Assist with merchant documentation collection.
• Support merchant review and risk categorization workflows.
• Help organize KYB and KYC-related provider requirements.
• Maintain internal notes and operational records.
• Flag incomplete or unclear merchant information.
• Support risk and compliance checklists.
• Coordinate with onboarding and support teams.

Requirements

• Strong attention to detail.
• Organized and careful with documentation.
• Good written communication skills.
• Ability to follow internal processes.
• Interest in fintech, compliance, risk, or merchant operations.
• Comfortable working with spreadsheets, CRM, and internal tools.

Nice to Have

• Experience in fintech, payments, compliance, risk operations, banking, or merchant services.
• Familiarity with KYB, KYC, AML, merchant risk, or onboarding workflows.
• Experience with high-risk merchant review is a plus.
• Ability to create simple process documentation.

What You Will Work On

• Merchant documentation review.
• Risk checklist support.
• Provider requirement tracking.
• Internal notes and records.
• Operational process documentation.
• Onboarding handoff support.

Growth Opportunity